How Perks work

Perks · Guide

How Perks work

Find it here. Tap it in the app.

Six steps take a perk from a partner’s counter to a confirmed offer. Members discover perks on the web and redeem with a tap in the TCB app; businesses post perks and set up their stand.

No web redemption: the tap happens in the TCB app for iPhone and Android.
1
Step 1 of 6

The partner’s counter stand

Each Perks partner keeps a TCB counter stand by the till. Its printed QR opens that business’s perks; scanning it shows offers but redeems nothing by itself.

BusinessAt the counter
2
Step 2 of 6

The business links its NFC tags

The business taps each new stand or employee card once and assigns it to its account. The one-time link expires about 10 minutes after the tap.

BusinessOne-time setup
3
Step 3 of 6

Pick a perk, then tap, in the TCB app

In the TCB app for iPhone or Android, the member selects one perk and taps the stand or employee card within five minutes. Redemption never happens on the website.

MemberTCB app only
4
Step 4 of 6

Staff see a live confirmation

The app shows a live green screen with a moving clock and a short chime. Staff can also check that a membership is active; that check is read-only and records nothing.

BusinessMember
5
Step 5 of 6

Choose free or Supporter

Free accounts include 4 standard redemptions each calendar month. Community Supporter is C$4.99 and Plus C$9.99 per person a month. Supporter includes unlimited standard Perks, and Plus adds exclusive offers.

MemberCAD pricing
6
Step 6 of 6

Monthly community giveaways

Signed-in residents get 1 chance in open giveaways and Community Supporters get 5. The draw is computer-random and each person can win once per giveaway.

MemberFree entry
Questions

Perks FAQ

Can I redeem a perk on the website?

No. The website is for discovering perks and for businesses to post them. Redemption is a tap in the TCB app for iPhone or Android.

Who can post a perk?

Business, Organization and Creative accounts can all post perks. General member accounts redeem them.

What does it cost a business?

A counter stand is C$150, or free when Tri-Cities Board sends your business a promotion link. Merchant participation remains free. Replacements are C$50 per counter stand and C$15 per employee card.

What if the tap doesn’t confirm?

Select the perk again in the app and tap within five minutes. Nothing is applied until the green confirmation shows.

Does the membership check record a redemption?

No. It only confirms that a membership is active and whose it is.

For members

Start saving locally

Browse perks now, then get the TCB app to redeem. Supporters from C$4.99 a month.

For businesses, organizations & creatives

Post your first perk

Free to take part. Add a counter stand and welcome new regulars.

Stay in it